My wireless mouse stops working when an external USB3 HDD is plugged in to USB3 port. The mouse is about 3 feet away from the receiver. My mouse is a Logitech M310. I don't have the problem if a USB 2 external HDD is connected to either a USB2 or USB3 port. I have moved the mouse receiver to different ports on both the front and back of the
After powering off your mouse, hold down the DPI button under the mouse wheel. While holding down the DPI button, switch the power switch from the "Off" position to 2.4Ghz Wireless mode by moving the switch to the left. Release the DPI button. Your mouse should now be paired with its wireless receiver dongle once again. If following the steps
1. Switch USB Ports. A glitchy, faulty, or incompatible USB port could prevent the Logitech Unifying Receiver from working correctly. To troubleshoot the problem, experiment by connecting the dongle to other ports on your PC. Avoid external USB hubs as they may not provide sufficient power.
1. Use the Settings app if your mouse has Bluetooth. From the bottom of your USB mouse, turn on the switch to Turn it on. Press Windows + I to open Settings. Click Bluetooth & devices. Now click Add device. Choose Bluetooth on the Add a device window. On the next window, click mouse name from the search options.
On the underside of the mouse, toggle the two switches to "ON" and "2.4GHz." Open iCUE and click on the "Settings" menu, found in the menu bar at the top of the window. Click the mouse icon just underneath the menu bar. Click the "Update" button next to the firmware version. iCUE will detect whether your mouse is up to date and download the
Just got this mouse today. Right off the get go the dongle doesn't work. Tried resetting my mouse on synapse, doesn't work. Tried restarting my laptop, doesn't work. Been at this for about an hour now and i'm out of patience. Can't even run the firmware update because of this issue. Paid 139 smackaroos for this mouse and the wireless function ELeuBql.
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    • wireless mouse dongle not working